Coaching Terms & Conditions

Introduction

These Coaching Terms & Conditions govern the coaching services provided by French Momentum.

By purchasing a coaching program or participating in coaching sessions, you acknowledge that you have read, understood, and agreed to these terms.

Coaching Services

French Momentum provides personalized online French coaching designed to support communication skills, confidence, and language development.

Coaching sessions are educational in nature and do not constitute legal, financial, medical, psychological, or professional advice.

Program Enrollment

Enrollment in a coaching program is confirmed upon receipt of payment.

French Momentum reserves the right to decline or discontinue services if deemed appropriate.

Program Duration

Each coaching program is delivered according to the duration and structure specified at the time of purchase.

Clients are encouraged to attend all scheduled sessions to maximize progress and results.

Scheduling

Sessions are scheduled by mutual agreement between the client and French Momentum.

Clients are responsible for attending sessions at the agreed date and time.

Rescheduling Policy

Sessions may be rescheduled with a minimum of 24 hours' notice.

Requests made with less than 24 hours' notice may result in the session being considered forfeited.

French Momentum reserves the right to approve exceptions at its discretion.

Late Arrivals

If a client arrives late, the session will still end at the originally scheduled time.

If the client is more than 15 minutes late without prior communication, the session may be considered missed.

Missed Sessions

Missed sessions without prior notice are non-refundable and may not be rescheduled.

Payment Terms

Payment must be completed before the start of the coaching program unless otherwise agreed in writing.

Available payment options will be provided at the time of enrollment.

Refund Policy

Due to the personalized nature of coaching services, coaching programs are generally non-refundable once the program has begun.

If a client chooses to discontinue participation after the program has started, no partial refunds will be issued.

Requests for exceptional circumstances may be reviewed on a case-by-case basis.

Client Responsibilities

Clients are responsible for:

Attending scheduled sessions
Participating actively in the coaching process
Completing recommended exercises when applicable
Communicating scheduling changes in a timely manner

Results depend on individual effort, consistency, and engagement.

No Guarantee of Results

French Momentum is committed to providing high-quality coaching and support.

However, language learning outcomes vary between individuals, and no specific results or level of proficiency can be guaranteed.

Confidentiality

Information shared during coaching sessions will be treated confidentially and will not be disclosed to third parties except where required by law.

Limitation of Liability

French Momentum shall not be liable for any indirect, incidental, or consequential damages arising from participation in coaching services.

The maximum liability shall not exceed the amount paid by the client for the coaching program.

Changes to Services

French Momentum reserves the right to modify coaching programs, scheduling procedures, or service offerings when necessary.

Contact Information

For questions regarding these Coaching Terms & Conditions, please contact:

French Momentum

Email: frenchmomentumwithemma@gmail.com